{"id":18,"date":"2024-03-10T12:00:57","date_gmt":"2024-03-10T12:00:57","guid":{"rendered":"https:\/\/dugoutsportshub.com\/?page_id=18"},"modified":"2026-03-04T19:01:59","modified_gmt":"2026-03-04T19:01:59","slug":"refund_returns","status":"publish","type":"page","link":"https:\/\/dugoutsportshub.com\/index.php\/refund_returns\/","title":{"rendered":"Refund and Returns Policy"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-page\" data-elementor-id=\"18\" class=\"elementor elementor-18\" data-elementor-post-type=\"page\">\n\t\t\t\t<div class=\"elementor-element elementor-element-6da93bd1 e-flex e-con-boxed wd-section-disabled e-con e-parent\" data-id=\"6da93bd1\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-66bdb00a color-scheme-inherit text-left elementor-widget elementor-widget-text-editor\" data-id=\"66bdb00a\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<h1 data-start=\"240\" data-end=\"266\">Return and Refund Policy<\/h1>\n<p data-start=\"268\" data-end=\"294\">Last updated: <em data-start=\"282\" data-end=\"294\">4 March 2026<\/em><\/p>\n<p data-start=\"296\" data-end=\"487\">At <strong data-start=\"299\" data-end=\"320\">Dugout Sports Hub<\/strong>, we aim to provide high-quality products and services to our customers. If you are not satisfied with your purchase, please review our return and refund policy below.<\/p>\n<hr data-start=\"489\" data-end=\"492\" \/>\n<h1 data-start=\"494\" data-end=\"516\">Returns for Products<\/h1>\n<p data-start=\"518\" data-end=\"601\">Customers may request a return for eligible products within <strong data-start=\"578\" data-end=\"600\">7 days of delivery<\/strong>.<\/p>\n<p data-start=\"603\" data-end=\"631\">To be eligible for a return:<\/p>\n<ul data-start=\"633\" data-end=\"828\">\n<li data-start=\"633\" data-end=\"693\">\n<p data-start=\"635\" data-end=\"693\">The product must be unused and in its original condition<\/p>\n<\/li>\n<li data-start=\"694\" data-end=\"752\">\n<p data-start=\"696\" data-end=\"752\">The product must be returned in its original packaging<\/p>\n<\/li>\n<li data-start=\"753\" data-end=\"828\">\n<p data-start=\"755\" data-end=\"828\">The product must not show signs of use or damage caused by the customer<\/p>\n<\/li>\n<\/ul>\n<p data-start=\"830\" data-end=\"918\">Certain products may not be eligible for return due to hygiene or customization reasons.<\/p>\n<hr data-start=\"920\" data-end=\"923\" \/>\n<h1 data-start=\"925\" data-end=\"947\">Non-Returnable Items<\/h1>\n<p data-start=\"949\" data-end=\"1021\">The following items are generally <strong data-start=\"983\" data-end=\"1020\">not eligible for return or refund<\/strong>:<\/p>\n<ul data-start=\"1023\" data-end=\"1176\">\n<li data-start=\"1023\" data-end=\"1072\">\n<p data-start=\"1025\" data-end=\"1072\">Customized team jerseys or personalized items<\/p>\n<\/li>\n<li data-start=\"1073\" data-end=\"1131\">\n<p data-start=\"1075\" data-end=\"1131\">Products that have been used or damaged after delivery<\/p>\n<\/li>\n<li data-start=\"1132\" data-end=\"1176\">\n<p data-start=\"1134\" data-end=\"1176\">Clearance or sale items (unless defective)<\/p>\n<\/li>\n<\/ul>\n<hr data-start=\"1178\" data-end=\"1181\" \/>\n<h1 data-start=\"1183\" data-end=\"1214\">Damaged or Incorrect Products<\/h1>\n<p data-start=\"1216\" data-end=\"1333\">If you receive a product that is damaged, defective, or incorrect, please contact us within <strong data-start=\"1308\" data-end=\"1332\">48 hours of delivery<\/strong>.<\/p>\n<p data-start=\"1335\" data-end=\"1363\">You may be asked to provide:<\/p>\n<ul data-start=\"1365\" data-end=\"1435\">\n<li data-start=\"1365\" data-end=\"1390\">\n<p data-start=\"1367\" data-end=\"1390\">Photos of the product<\/p>\n<\/li>\n<li data-start=\"1391\" data-end=\"1408\">\n<p data-start=\"1393\" data-end=\"1408\">Order details<\/p>\n<\/li>\n<li data-start=\"1409\" data-end=\"1435\">\n<p data-start=\"1411\" data-end=\"1435\">Description of the issue<\/p>\n<\/li>\n<\/ul>\n<p data-start=\"1437\" data-end=\"1524\">After verification, we will arrange a replacement or refund depending on the situation.<\/p>\n<hr data-start=\"1526\" data-end=\"1529\" \/>\n<h1 data-start=\"1531\" data-end=\"1547\">Refund Process<\/h1>\n<p data-start=\"1549\" data-end=\"1657\">Once a returned product is received and inspected, we will notify you regarding the approval of your refund.<\/p>\n<p data-start=\"1659\" data-end=\"1761\">If approved, the refund will be processed to the original payment method within <strong data-start=\"1739\" data-end=\"1760\">5\u20137 business days<\/strong>.<\/p>\n<p data-start=\"1763\" data-end=\"1866\">For Cash on Delivery orders, refunds may be processed through bank transfer or another suitable method.<\/p>\n<hr data-start=\"1868\" data-end=\"1871\" \/>\n<h1 data-start=\"1873\" data-end=\"1896\">Repair Service Policy<\/h1>\n<p data-start=\"1898\" data-end=\"1976\">Repair services are provided based on the condition of the equipment received.<\/p>\n<p data-start=\"1978\" data-end=\"2132\">Because repair work involves manual restoration and materials, <strong data-start=\"2041\" data-end=\"2131\">repair service orders are generally non-refundable once the repair process has started<\/strong>.<\/p>\n<p data-start=\"2134\" data-end=\"2257\">If a repair order is canceled before the repair process begins, a refund may be issued depending on the stage of the order.<\/p>\n<hr data-start=\"2259\" data-end=\"2262\" \/>\n<h1 data-start=\"2264\" data-end=\"2281\">Return Shipping<\/h1>\n<p data-start=\"2283\" data-end=\"2408\">In most cases, customers may be responsible for return shipping costs unless the product received was defective or incorrect.<\/p>\n<p data-start=\"2410\" data-end=\"2518\">We recommend using a reliable courier service and proper packaging to prevent damage during return shipping.<\/p>\n<hr data-start=\"2520\" data-end=\"2523\" \/>\n<h1 data-start=\"2525\" data-end=\"2537\">Contact Us<\/h1>\n<p data-start=\"2539\" data-end=\"2613\">If you have any questions regarding returns or refunds, please contact us.<\/p>\n<p data-start=\"2615\" data-end=\"2636\"><strong data-start=\"2615\" data-end=\"2636\">Dugout Sports Hub<\/strong><\/p>\n<p data-start=\"2638\" data-end=\"2692\">Email: support@dugoutsportshub.com<br \/>Phone: <i>+91 6378260182<\/i><\/p>\n<p><!-- \/wp:paragraph --><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>Return and Refund Policy Last updated: 4 March 2026 At Dugout Sports Hub, we aim to provide high-quality products and<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"advanced_seo_description":"","jetpack_seo_html_title":"","jetpack_seo_noindex":false,"footnotes":""},"class_list":["post-18","page","type-page","status-publish","hentry"],"jetpack_sharing_enabled":true,"_links":{"self":[{"href":"https:\/\/dugoutsportshub.com\/index.php\/wp-json\/wp\/v2\/pages\/18","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/dugoutsportshub.com\/index.php\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/dugoutsportshub.com\/index.php\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/dugoutsportshub.com\/index.php\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/dugoutsportshub.com\/index.php\/wp-json\/wp\/v2\/comments?post=18"}],"version-history":[{"count":9,"href":"https:\/\/dugoutsportshub.com\/index.php\/wp-json\/wp\/v2\/pages\/18\/revisions"}],"predecessor-version":[{"id":18531,"href":"https:\/\/dugoutsportshub.com\/index.php\/wp-json\/wp\/v2\/pages\/18\/revisions\/18531"}],"wp:attachment":[{"href":"https:\/\/dugoutsportshub.com\/index.php\/wp-json\/wp\/v2\/media?parent=18"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}